Refund policy

Returns
It's difficult to order natural body products online and sometimes what we receive is not exactly what we imagined it would be. Due to hygiene and personal safety, merchandise, once sold, is no longer able to be resold or restocked. Thus, it is very difficult for us to provide a site-wide refund policy.

We want you to love your Purely Maxwell experience! If you’re not completely satisfied with your purchase, we will work with you to process a return. Simply contact our customer service team (info@purelymaxwell.com), and they’ll guide you through the process.